• Types Of difficult Customers

5 Types Of Difficult Customers And How to Deal With Them?  

2021-01-17T13:17:04+00:00Categories: Customer Service, Marketing|

Rule #1 in marketing: You can’t please everyone all the time.  No matter how much time you spend developing and delivering good customer service, you will still have some complaints. here is 5 Types of difficult customers These complaints may have some reasons, whether it’s a customer with higher expectations or an otherwise lovely person who happens to be having a rough

  • Benefits of Customer Support Live Chat

Benefits of Customer Support Live Chat

2020-12-23T13:49:07+00:00Categories: Customer Service|

Benefits of Customer Support Live Chat   Live chat support is fast, efficient, and convenient   When customers are asked which kind of communication they prefer, they always say that they prefer live chat support, as it is faster, more efficient, and more convenient. Customers say that they prefer live chat over social media, email, and even phone support.   As a

  • What is Help Desk management

What is Help Desk management?

2020-12-23T13:49:36+00:00Categories: Call Center, Customer Service|

What is Help Desk management? Your help desk is more important than you think, it is the center of your customer service team.    Help desk management is not an easy task, however, it helps your business and allows it in  automating and organizing your business’s daily workflow.   You can easily manage your help desk by supplying your employees with the

  • What is E-commerce Customer Service

What is E-commerce Customer Service?

2020-12-23T13:49:52+00:00Categories: Customer Service|

What is E-commerce Customer Service? Digital natives consider technology an integral part of their lives. When they want to solve a problem, get an answer, or purchase something, they turn to their devices to get instant gratification. As a result, online shopping is growing at a breakneck speed. According to recent researches: the global online market hit $4 trillion in 2020. When

  • Repeat Customers

5 Ways To Boost Repeat Customers

2020-12-23T13:50:05+00:00Categories: Customer Service, Marketing|

5 Ways To Boost Repeat Customers As a marketer you want your customers to re-purchase their order or buy your service again. Did you ask yourself why customers should visit you again? Customers usually come for the quality of your product, but they stay loyal to the experience. Making sure that your customers have a good experience is a challenging task. In

  • Increase Customer’s Engagement

How to Optimize Customer Engagement?  

2020-12-23T14:13:03+00:00Categories: Customer Service, Marketing|

How to Optimize Customer Engagement? You definitely have what it takes to attract new leads and grab new customer’s attention, as well as keep your customer loyal, as a business owner and a marketer. You can do so through different ways and that is an attractive design, interesting blog content or even paid ad campaigns, and many more ways to attract new

  • Customer Service Techniques

Customer Service Techniques

2020-12-23T13:50:16+00:00Categories: Customer Service|

Customer Service Techniques Having your own business is not a piece of cake, you have to take care of every detail, and more importantly, take care of your customers. Customers want to feel like royalty, they wanted to be treated like royalty and you can only do so by choosing a qualified customer service team, who is able to deliver the best

  • B2B Customer Service

How to Improve Your B2B Customer Service?

2020-12-23T13:50:30+00:00Categories: Customer Service, Sales|

How to Improve Your B2B Customer Service? Some specific companies come to our minds when we hear the word “good customer service”. Disney, JetBlue Airlines, and many more. You can name as many companies as you want, but you have to think that good customer service exists only in the realm of business-to-consumer (B2C) companies. It is rarely mentioned that there is

  • Customer Retention

How to Increase Customer Retention?

2020-12-23T13:50:43+00:00Categories: Customer Service|

How to Increase Customer Retention? When you hear the question “ what is better than acquiring one new customer?” Your first answer will be “ nothing is better than that” But to your surprise, there is something better than acquiring one new customer, and that is acquiring two new customers. It sounds like a trick question, how can you create a customer

The Importance of Customer Feedback and how to collect it

2020-12-23T13:51:04+00:00Categories: Customer Service|

  The Importance of Customer Feedback and how to collect it “Listening to your customers, and knowing what they really want, and applying that, is the best way to move forward with your business." There is no shadow of doubt that you have done everything you can to earn your customer's satisfaction, you and your team spare no effort to satisfy your

Go to Top