Outsourcing Skill offers call center outsourcing solutions for small and huge companies. Outsourcing Skill provides all the services of customer care such as voice, email support, live chat, and toll-free response services, which have received recognition among the other call center agencies all over the world as one of the best because of the satisfactory quality of customer service.
Our head office is located in Egypt and has a delivery center in KSA. Our call centers in Egypt have the most reliable infrastructure and modern technologies. On top of that, End-to-end IP based networks are implemented, and they have all the up-to-date equipment that is necessary for delivering impeccable call center services.
why choose us
Our results are impressive, and we provide satisfactory solutions for you. We have a considerable experience as we have been working in business process outsourcing (BPO) solutions for 7 years, which improves the visibility of digital presence across the customer purchase lifecycle. Moreover, we employ the most advanced technology, and we employ a special methodology that depends on results; that’s why the delivery strategy model suits every type of business.
Our team is undeniably exceptional because we always pursue improvement, and we strongly believe that we are the best; in addition, our back up is always there, and we listen to our customers attentively. Our team does completely understand what you need; besides, the support of technology such as CRM software, Desktop management, classroom, and e-training programs, enables our team to do their best.
The stunning quality of our work makes our clients never deal with any other call center because they perceive us as the most distinctive among the other competitors; above all, we are on the top of our clients’ list of customers.
We adopt an effective strategy and product cycle; we lead a successful marketing campaign that reaches all the targeted customers. In consequence, we ensure that the campaign is organized efficiently and effectively, and the solutions that we reached and suggested are workable. In addition, we reach our targets thanks to utilizing the appropriate management tools and the most advanced technology.
For us, results mean success. We achieve success in market penetration, tremendous sales, substantial conversion rates, and high revenues. Raising productivity and finishing any project on time without weighing extra on a budget are considered as an additional advantage.
What we offer
Inbound Call Center
Outbound Call Center
Call Center Services FAQs
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