How to Improve Your B2B Customer Service? Some specific companies come to our minds when we hear the word “good customer service”. Disney, JetBlue Airlines, and many more. You can name as many companies as you want, but you have to think that good customer service exists only in the realm of business-to-consumer (B2C) companies. It is rarely mentioned that there is
How To Master Outbound Sales Call Script With Examples Outbound calls or known as “cold calls” are a necessity for any sales team. Cold calls are well known for having specific paths that the telemarketer should follow and these paths are all written down in the script. Outbound sales call scripts are a basic structure for a new salesperson, the more you
How To Sell Over The Phone? In this article, we will give you some tips and tricks on how to sell over the phone or as known as phone sales. To see the effect of these methods you should combine one or more of the following tips together, it will show how professional you are and you will grab your customer’s attention
Telemarketing Sales Rule Telemarketing Do’s and Don’ts Before knowing the rules of telemarketing, we should know first the meaning of telemarketing. What does telemarketing mean? Telemarketing is the process of trying to sell products or offering services over the phone. The term telemarketing has been changed over the past few years, sometimes business refers to it as “inside sales” or “telesales”. There
