Monthly Archives: November 2020

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29 11, 2020
  • Customer Retention

How to Increase Customer Retention?

2020-12-23T13:50:43+00:00Categories: Customer Service|0 Comments

How to Increase Customer Retention? When you hear the question “ what is better than acquiring one new customer?” Your first answer will be “ nothing is better than that” But to your surprise, there is something better than acquiring one new customer, and that is acquiring two new customers. It sounds like a trick question, how can you create a customer

25 11, 2020

The Importance of Customer Feedback and how to collect it

2020-12-23T13:51:04+00:00Categories: Customer Service|0 Comments

  The Importance of Customer Feedback and how to collect it “Listening to your customers, and knowing what they really want, and applying that, is the best way to move forward with your business." There is no shadow of doubt that you have done everything you can to earn your customer's satisfaction, you and your team spare no effort to satisfy your

24 11, 2020
  • customer satisfaction

Customer Service Satisfaction for 2021 | A Complete Guide

2020-12-23T13:51:14+00:00Categories: Customer Service, Marketing|0 Comments

Customer Service Satisfaction for 2021   The importance of customer satisfaction should never be ignored. There are thousands of factors that affect the failure and the success of a business, and customer sanctification is on the top of these factors. It is essential to know how customer sanctification will and can affect your business and in this article, we will give you

23 11, 2020
  • How to Answer Common Customer Service Interview Questions

How to Answer Common Customer Service Interview Questions?

2020-12-23T13:51:32+00:00Categories: Customer Service|0 Comments

How to Answer Common Customer Service Interview Questions? 10 Most Common Customer Service Interview Questions And How To Answer Them   As a business owner and customer service manager, there is no guaranteed method that makes your interview revel if this candidate will be an engaged and productive team member, however, one of the most important tools that you might use and

22 11, 2020
  • customer relations

All you need to know about customer relations

2020-12-23T13:51:46+00:00Categories: Customer Service, Marketing|0 Comments

All you need to know about customer relations “If you don’t have customers, you don’t have a business.” Customers nowadays are not only focusing on what you sell, they also focus on how you sell it, and what happens after you have sold them your product. Developing an iconic product is one of the hardest challenges that a company can overcome, but it is

5 11, 2020
  • Offshore Outsourcing Definition

Offshore Outsourcing Definition

2020-12-23T13:52:02+00:00Categories: Outsourcing|0 Comments

Offshore Outsourcing Definition Nowadays, the world has become one big village, you can communicate with anyone from around the globe, you can also work and hire teams in another country than yours. Some see that as a good thing, others don’t, but whether you like it or you don’t, offshore is a big business today. A lot of business consider offshoring as

3 11, 2020
  • Outbound Sales Call Script

How To Master Outbound Sales Call Script With Examples

2020-12-23T13:52:37+00:00Categories: Call Center, Sales|0 Comments

How To Master Outbound Sales Call Script With Examples Outbound calls or known as “cold calls” are a necessity for any sales team. Cold calls are well known for having specific paths that the telemarketer should follow and these paths are all written down in the script. Outbound sales call scripts are a basic structure for a new salesperson, the more you

1 11, 2020
  • How To Sell Over The Phone?

12 Of the Most Effective Phone Sales Tips

2020-12-23T13:52:47+00:00Categories: Call Center, Sales|0 Comments

How To Sell Over The Phone? In this article, we will give you some tips and tricks on how to sell over the phone or as known as phone sales. To see the effect of these methods you should combine one or more of the following tips together, it will show how professional you are and you will grab your customer’s attention